Warranty

WARRANTY COVERAGE

Bedrock Battery, LLC (“Bedrock”) warrants each Bedrock-branded lithium battery (“Battery”), sold by Bedrock or its authorized distributors/dealers, to be free from defects in materials and workmanship for ten (10) years from the original date of purchase, subject to the terms below.

Pro-Rated Coverage

  • Months 0-60: Free replacement or repair (at Bedrock’s discretion).
  • Months 61-72: Replacement available at 55% of Bedrock’s MSRP at the time of claim.
  • Months 73-84: Replacement available at 65% of Bedrock’s MSRP at the time of claim.
  • Months 85-96: Replacement available at 75% of Bedrock’s MSRP at the time of claim.
  • Months 97-120: Replacement available at 85% of Bedrock’s MSRP at the time of claim.

Registration Requirement

  • Batteries must be registered at bedrockbattery.com/warranty within 90 days of purchase to receive the full 10-year warranty.
  • If registered after 90 days but before 365 days, coverage is limited to five (5) years.
  • Batteries not registered within 365 days of purchase are not covered.

Transferability

Bedrock offers a one-time transfer of this Warranty to a new owner — the best-in-industry coverage. However, the coverage on the new owner is only 5 years from the original owner’s purchase date.

  • To transfer:
    • Submit a transfer request at bedrockbattery.com/warranty,
    • Pay a $100 transfer fee, and
    • Update ownership paperwork with Bedrock.
  • Once transferred, coverage continues for up to 5 years from the original purchase date; it does not reset.

Exclusions

This Warranty does not cover Batteries that are:

  • Improperly installed, maintained, or serviced;
  • Used outside of intended applications (including engine starting or exceeding rated continuous discharge);
  • Connected in series or more than three (3) units in parallel;
  • Damaged by reverse polarity, short-circuiting, or loose terminals;
  • Exposed to fire, water submersion, or extreme temperatures (above 140°F or below –40°F);
  • Physically damaged by impact, accident, or drop;
  • Neglected (stored discharged or uncharged for over 12 months);
  • Used in commercial applications repeatedly cycled beyond 80% depth of discharge in 24 hours;
  • Used with faulty or incompatible third-party products.

Warranty Claim Process

  1. Contact the place of purchase or submit a claim at bedrockbattery.com/warranty.
  2. Obtain a Return Merchandise Authorization (RMA). Returns without an RMA will be refused.
  3. Customer prepays $300 for packaging/shipping (within the U.S.).
  4. Bedrock arranges shipping to its facility.
  5. Bedrock covers return shipping within the U.S. (international customers pay any shipping cost above $300).

Bedrock may replace defective Batteries with a certified refurbished unit of equal type. Warranty coverage continues from the original purchase date.

Limitations

  • This Warranty is in lieu of all other express or implied warranties, including merchantability or fitness for a particular purpose.
  • Bedrock is not liable for incidental or consequential damages, including loss of use, downtime, towing, installation/removal costs, or lost profits.
  • Some states do not allow limitations on implied warranties or exclusions of damages; rights may vary.

Governing Law

This Warranty shall be governed by and interpreted under the laws of the State of Georgia, US